In the context of the reduction in traffic tariffs, "stolen traffic" has become a hot word in the network. "The original G was enough for a month, but now it is quite 15 days." Many users have begun to question the "unusual consumption" of mobile traffic.
The "Economic Information Daily" reporter surveyed the usage of some users' mobile phone traffic and found that the excessive consumption of user traffic and the lack of perfect flow metering methods for operators have indeed existed, which has become a major constraint to the reduction of communication tariffs.
Mobile phone traffic "runs faster and faster"
As the era of 5G networks approaches, the speed-up and reduction of existing networks has become a concern of all parties. Under the urging of many parties, various operators began to launch strategies such as traffic overlays and idle time traffic packs based on existing packages to “gree†the relevant tariff reduction indicators. However, after the implementation of various preferential measures, many users have reported that mobile phone traffic is “sooner and fasterâ€, and actual tariffs are not falling.
In the "Tucai Post" on the Internet, a netizen named "McCarren" said that his mobile phone sometimes used two or three hundred megabytes of traffic in one second. After complaining to the operator, the customer service staff returned some traffic, but said the responsibility should be attributed to the user's mobile phone.
"Economic Information Daily" reporter contacted another Hangzhou netizen "Yitian", he said that his usual traffic is basically 2GB in a month, the first two months specially changed a 3GB package, I did not expect the traffic on the 20th of the month Run out. So I temporarily added two 1GB traffic packets, and after a few days I received a text message saying that the traffic was used up.
The so-called mobile phone traffic, in short, the size of the data exchanged between the mobile phone and the server. In the view of the operator's "stolen traffic" side, as the leading party of the mobile data service value chain, operators can steal user traffic through technical means, which can be said to be "no effort" in technology, and it is not difficult to drive profit. Presumed the conclusion of "stealing traffic."
How is traffic calculated? According to the communication expert, the traffic used by the user is divided into uplink data and download data. When the user needs to visit a website, the user first needs to send a request signal to generate a certain uplink data stream, and the website sends the related information to the user, thereby The download data is generated, and the two parts are added together to the total traffic consumed by the user.
At present, in terms of traffic usage reminders, operators on the one hand take measures of 500 yuan or 1000 yuan of traffic charges to reduce the loss of users due to abnormal traffic usage. At the same time, there will be an instant reminder of the SMS to inform the user of the traffic consumption.
The operator’s "stealing" traffic is not true.
In the view of Fu Liang, an independent telecom industry analyst, operators may not be able to compensate for user traffic data. If operators want to “black†traffic, the cost of transforming the system will be more than the revenue generated by stealing traffic. .
Many users said that operators can't provide precise details of mobile phone traffic, just like the phone list, you can clearly see the specific location of each KB traffic.
According to a carrier's technical staff, the statistics of carrier traffic are counted by IP and URL, rather than calculating which application is online. If the IP and URL of these visits are shown to the user, the amount of data is extremely large, and it does not make much sense to see which application or operation caused the traffic to be abnormal.
Some users have suggested that the statistics of the security software installed on the mobile phone are different from the statistics of the operators. Experts said that the mobile phone security software counts the traffic consumed by the user based on the data stream generated by the mobile phone network card, and the operator performs statistics according to the operator's own system such as the base station. It is normal for a certain amount of error between the two. If the difference is too large, there may be a problem with one party.
To this end, the "Economic Information Daily" reporter contacted the Zhejiang Provincial Quality Supervision Bureau and the Zhejiang Institute of Metrology, the two sides conducted a communication flow test in the Institute of Communication Parameters Laboratory to verify the accuracy of the operator's flow measurement. The results show that the three major operators' SIM cards are randomly inserted into the three multi-standard wireless communication Internet traffic monitors, and the same file is downloaded. The number of repeated tests is 10, and the deviation values ​​of the flow detection data are 0.1% to 0.15. %.
Sun Jie, a senior engineer at the Institute of Metrology, Zhejiang Province, said that the monitor is not installed with any other software and is a 100% "pure" system. From the comparison of test results, there is almost no difference between the traffic statistics provided by the operators, so the operator's adjustment of the calculation method of “stealing traffic†is not valid.
Ms. Huang, the person in charge of the marketing department of a certain operator in Hangzhou, said that operators have strict regulations on the flow rate. Each operator has an independent background billing system, which generates a “detailed list†of the user’s traffic usage behavior, and according to the user. The contents of the package are billed, and the whole process is supervised and supervised by the Ministry of Industry and Information Technology.
Reduce the fee reduction "get feeling"
Industry experts believe that although the operator's "stolen traffic" is mainly caused by the user's cognitive illusion, but the network speed and network coverage continue to increase, the more user traffic is used, it is already a The inevitable trend.
Analyst Zhao Ziming said that at the user level, due to the gradual formation of traffic usage habits, users frequently open data services, resulting in a significant increase in traffic consumption. On the other hand, many mobile applications promptly remind users to update and push various types of messages, often Choose to automatically connect to the network and update, and the traffic will be "consumed" silently.
In the view of 360 network security expert Qi Zhiyong, in addition to the large-scale "stolen" incidents, in fact, the abnormal consumption of traffic has become a "common problem" for smartphones, and a large amount of traffic is lost without knowing every day.
For example, Qi Zhiyong, his team has discovered a Trojan virus that is implanted in a normal mobile phone application. As long as the user installs a mobile phone application with the virus, even a small action of sliding the unlock screen will consume a certain amount of traffic. “One unlock consumes 0.76MB of traffic, and a mobile phone user who unlocks 150 times a day means that it consumes an additional 100MB of traffic a day.â€
If there is an abnormal increase in traffic, it is most likely caused by an application in the phone. For example, the program has a virus, or there are problems in the setting and development of individual application functions. When a version is developed, there is a bug. Just when the user clicks on it, a large amount of traffic is generated.
The "traffic sneak" problem is also related to the mobile phone system. According to 360 mobile security experts, the Android system is open to application permissions, which allows multiple programs to run at the same time, even if the user exits a program, the program may continue to run in the background and consume traffic.
According to statistics, in 2017, the national consumer mobile phone traffic usage reached 23.5 billion GB, an increase of 166% over 2016. At the same time, the average monthly usage traffic of users increased from 778MB in 2016 to 1775MB, an increase of 128%. In Zhao Ziming's view, when the growth rate of user traffic exceeds the rate of tariff reduction, the user's communication expenditure will not fall.
Nowadays, mobile phones and computers have become the "standard" for many people to swim the Internet. According to the 39th Statistical Report on China's Internet Development Status released by China Internet Network Information Center, as of December 2016, the number of Chinese netizens reached 731 million, equivalent to the total population of Europe, and the Internet penetration rate reached 53.2. %. "More than half of the Chinese have become netizens. Therefore, network coverage, Internet speed, and traffic tariffs are matters of improvement for people's livelihood," said Xiang Ligang, an observer of China's communications industry.
"In fact, the current speed-up and reduction is not to reduce the total cost of communication for consumers, but to reduce the price per unit of mobile phones and broadband." Independent telecom analyst Feng Yuanjiang said that in the process of reducing fees, operators have not reduced The price of the traffic, but the same use of a variety of business strategies, such as bonus local traffic and free time traffic, etc., the user's total monthly spending has not decreased, but the total use of traffic has increased, in a disguised way to achieve "reduction ".
Ma Yuan, deputy director of the Institute of Policy and Economics of the China Institute of Information and Communications Research, believes that there is a difference between users and enterprises in understanding the reduction. The user understands that the fee reduction is to directly reduce the communication expenditure, and the enterprise understands that the fee reduction is to reduce the unit price of the relevant business and achieve “small profits but quick turnoverâ€. Therefore, the speed-up and reduction of mobile communication cannot be generally recognized by users in some aspects.
In this regard, Ms. Huang, the head of a certain operator marketing department in Hangzhou, said that the speed-up and fee-reduction work is affected by many factors such as business adjustment, network upgrade, system transformation, and channel landing. It requires a certain amount of preparation time, and each user finally enjoys relevant discounts. And perceived improvement is also a gradual process.
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